Privacy Policy

At Esseltela Shop (“we,” “us,” or “our”), we value your trust as much as we value the organizational efficiency our products provide. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website esseltelashop.com or purchase our premium organizational products.

1. Information We Collect

Just as our Deflect-O® Tilt Bin™ systems organize your workspace, we carefully manage the following types of information:

Personal Information

• Contact Details: Name, email address, phone number, shipping address
• Payment Information: Credit/debit card details (processed securely), PayPal information (we never store full payment details)
• Order Details: Products purchased (such as Hanging File Folders or Presentation Books), quantities, order history

Non-Personal Information

• Technical Data: IP address, browser type, device information
• Usage Data: Pages visited, time spent on site, search queries (e.g., for Accordion Folders or Storage Boxes)

2. How We Use Your Information

We use your information with the same precision as our Classification Folders organize documents:

• Process orders for our organizational products and deliver to your location
• Provide customer support for inquiries about Filing Accessories or bulk orders
• Improve our product offerings like Desktop Sorters and website functionality
• Send transactional emails (order confirmations, shipping updates)
• Prevent fraud and enhance security (particularly for high-value orders of Manila File Jackets or complete office systems)

3. Data Sharing and Disclosure

We treat your data with the same confidentiality as sensitive documents in our File Pockets & Jackets:

• Service Providers: Trusted partners who assist with payment processing, shipping (especially for international orders), and IT services
• Legal Compliance: When required by law or to protect our rights (as rare as misplaced files in our File Storage systems)
• Business Transfers: In case of merger or acquisition, with appropriate confidentiality agreements

4. International Data Transfers

Since we serve professionals and institutions globally (excluding some Asian and remote regions), your data may be transferred to and processed in the United States and other countries. We implement safeguards like Standard Contractual Clauses to protect your information during these transfers.

5. Data Storage and Security

We secure your data with the same reliability as our Interlocking Storage Bins secure your items:

• Industry-standard 256-bit SSL encryption for all transactions
• Regular security audits of our systems
• Limited employee access to your personal information
• Secure storage with reputable cloud service providers

We retain your personal information only as long as necessary to provide services or as required by law.

6. Your Rights and Choices

You have control over your information, just as our Indexes & Dividers give you control over document organization:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request erasure of your data under certain conditions
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Limit how we use your data

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies as precisely as our File Sorters categorize documents:

• Essential Cookies: Necessary for site functionality (e.g., shopping cart for your Pocket Folders order)
• Analytics Cookies: Help us understand how customers navigate our site
• Marketing Cookies: Show relevant ads for products like Report Covers or Filing Folders

You can manage cookie preferences through your browser settings.

8. Children’s Privacy

Our products are designed for professional and academic use. We do not knowingly collect information from children under 16. If we learn we have collected such information (e.g., for school supplies orders), we will delete it promptly.

9. Changes to This Policy

We may update this policy occasionally, just as we refine our Presentation Books designs. The updated version will be posted on our website with a new “Last Updated” date.